How To's

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Thank Us Later - How To Grow Pass 1M in sales in a commercial and residential cleaning company

1. You need to cold call or go business to buisness

(For residential cleaning, we recommend partnering with property management companies that oversee 200+ homes or apartment units. Becoming their preferred cleaning provider can generate consistent, long-term work and stable revenue.

This same strategy applies to commercial cleaning—by working with commercial property management companies in your city, you can secure ongoing contracts and scale your business more efficiently.)

2. You need to have your flyers, business cards, website, social media, modern social media content.

3. You need to have your documents, agreements, marketing materials ready.

4. You need to have general libility

5. optional but better if you do

workers compensation insurance (ONLY IF YOU HAVE WORKERS)

(Workers’ Compensation is insurance that protects your employees if they are injured while performing their job. This includes accidents such as slips, falls, or other injuries that may occur at a job site, client account, or residential property.

If an incident happens—such as a wet floor without proper signage—Workers’ Compensation can help cover medical expenses, lost wages, and related costs for your employee. It ensures both your team and your business are protected.)

How Do I Find Clients To Call or Reach Out?

Google Maps and Linkedin !!!!!!!!!

How To When The Client Say Yes To The Bid

Have this READY (this is where most people lose deals):

- Service Agreement / contract (even simple)

- Payment ask for name, number, email, address, etc

residential: send payment link via CleaningGroup.net CRM

commercial: send invoice to clients email via CleaningGroup.net CRM

- Intake form (basic info to start)

- Welcome email (pre-written)

Speed matters. If you wait hours, excitement drops.

Payment and frequency of when client will pay paying - see our service agreement for example

1. get a fire escape map from their building

2. map out light switches, restrooms, parking lot, alarm box, trashcans, breakroom/kitchen, which offices or space they will NOT be cleaning and what they will be, etc

How To Make A FInal Checklist When You Have The Keys in Your Hand

💳

Payment & Billing

Confirm payment method (card, ACH, invoice)

Confirm billing frequency (weekly, bi-weekly, monthly)

Confirm due date

Reference service agreement for terms

🗺️

Building & Safety

Get fire escape map (photo or copy)

Note emergency exits

Identify any safety concerns


🧭

Full Building Mapping

Map light switches

Map restrooms

Map offices & common areas

Map breakroom / kitchen

Map parking lot

Map alarm box location

Identify entry & exit doors

🚫

Cleaning Scope (VERY IMPORTANT)

List areas that WILL be cleaned

List areas that will NOT be cleaned

Confirm any restricted/private areas

🗑️

Trash & Disposal

Identify trash can locations

Locate dumpster / disposal area

Ask about recycling rules

Confirm trash handling instructions

🚗

Employee Parking

Ask where team should park

Identify exact parking location

Confirm spots to avoid (customer/VIP parking)

Ask about permits or restrictions

Take photo of parking area


Access & Security

Get alarm codes

Learn how to arm/disarm system

Collect keycards / keys

Confirm lock-up procedure

Walk through entry process physically

📸

Documentation

Take photos/videos of: Entire layout Key areas (restrooms, kitchen, etc.) Parking location Entry points

Use for team training & SOP

🧠

Client Expectations

Ask what past cleaners missed

Ask what “great service” looks like to them

Identify problem areas

Note special instructions

📋

After Walkthrough (Internal)

Create account sheet with all info

Upload notes + photos

Share with team BEFORE first clean



Client Follow-Up

Send confirmation message same day

Let them know team is ready

Confirm first service date

🔥

First Cleaning

Overdeliver on first visit

Focus on detail

Fix past issues immediately

How Do I FInd A Cleaning Contract Template?

Make a simple agreement on CANVA or Google Docs or Word!!!!!!!

Here's a picture of Our Agreement

Frequently Asked Questions

Everything you need to know about your website build, features, and what to expect with VUELA.

How long does it take to build my website?

Most websites are completed within 1–3 weeks, depending on the package (Starter, Business, or Professional) and how fast you provide content like photos or service details.

Do I need to write my own content?

No, we can write all your website copy for you. If you prefer to write it yourself, we’ll send a simple content guide so you know exactly what we need.

Can you use my existing logo and brand colors?

Absolutely. We’ll build the website around your existing branding. If you don’t have a logo or brand kit, we can design one for you.

Will my website be mobile-friendly?

Yes, every VUELA website is fully responsive and optimized for phones, tablets, and desktops.

Can I update the website myself after it’s built?

Yes, every site is built so you can easily edit text, images, services, and pages without needing a developer.

Do your websites include SEO?

Yes, all plans include basic SEO setup, and our Business/Professional plans include local SEO optimization, indexing, meta tags, and more.

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